Privacy Policy
Last updated: December 2024
Introduction
This Privacy Policy explains how ZEON ("we", "us", or "the Bot") collects, uses, and protects your information when you use our Discord bot service. We are committed to protecting your privacy and ensuring transparency about our data practices.
Information We Collect
We collect the following information to provide and improve our services:
Automatically Collected Data
- Discord User IDs and usernames
- Server (Guild) IDs and names
- Channel IDs where commands are used
- Command usage statistics
- Timestamps of interactions
User-Provided Data
- Custom server configurations and settings
- Welcome messages and auto-responder content
- User-set profiles and biographies
- Moderation logs and notes
How We Use Your Information
We use collected information to:
- Provide and maintain the Bot's core functionality
- Store server configurations and user preferences
- Process commands and respond to user requests
- Maintain leveling systems and user statistics
- Enforce our Terms of Service and prevent abuse
- Improve and optimize Bot performance
- Provide premium features to subscribed users
- Debug issues and respond to support requests
Data Security
We implement appropriate security measures to protect your information:
- Data is stored in secure, encrypted databases
- Access to data is restricted to authorized personnel only
- We regularly review and update our security practices
- Bot tokens and sensitive credentials are securely stored
- We do not store Discord authentication tokens or passwords
Data Sharing
We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
Data Retention and Deletion
We retain your data as follows:
- Server configurations are retained while the Bot is in your server
- User data may be retained for service improvement and abuse prevention
- Data is automatically deleted when the Bot is removed from a server
- You can request deletion of your personal data at any time
To request data deletion, please contact us through our support server. We will process your request within 30 days.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your data
- Request data portability where applicable
- Withdraw consent at any time
Children's Privacy
ZEON is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our Discord support server or other appropriate means. Your continued use of the Bot after changes are made constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our official Discord support server. You can find the link on the homepage or by using the Bot's support command.